- Courier within Malaysia = Pos Laju
- Delivery time West Malaysia 4-5 working days. Sabah & Sarawak 2-3 working days.
- Delivery time for international orders 3-7 working days depends on customer location.
- Disclaimer for loss or damage as well as delay of delivery time caused by courier; courier responsible.
- Customers will get email notification within 48 hours after delivery.
- Customers can track order on Pos Laju Website.
Processing Customer Order
- Customer’s orders will be ready wihtin 1-2 working days.
- Orders placed on weekends and public holidays will be posted out on the next working day.
- If any item is out of stock we will arrange a refund or exchange for those items.
- If applicable, we may give customers the option to wait for us to ship the item once new stock arrives.
Customs Fee and Duties
- Delivery charges do not include the importation charges, taxes and duties by customs. Customer will bear the cost.
Problems with customer order
- Customers can contact the customer services team if they have any problem with their order.
- Phone/Whatsapp: +6017 6655 785 (10 am to 5.30 pm)
- Email : firstname.lastname@example.org
- West Malaysia / Sarawak / WP Labuan: RM15.00
- Sabah: RM6.00
- Free shipping for orders above RM350 (Malaysia only).
- International Delivery will be charged based on the customer’s country zone.